LOCAL LAUNCH Data Protection

Data Protection Policy

Local Launch ("we," "our," or "us") at https://locallaunchagency.com is committed to providing an exceptional educational and service experience for all users. To deliver on this commitment, Local Launch must gather and use certain information about individuals, including customers, affiliates, employees, business contacts, and others we interact with.

This Privacy Policy outlines how we collect, handle, store, and protect personal data to meet our business standards and comply with data protection laws.

Why This Policy Exists This policy ensures Local Launch:

Complies with relevant data protection laws and best practices

Respects the rights of users, customers, and employees

Is transparent about data collection and processing

Protects itself against data breaches

EU General Data Protection Regulation (GDPR) Local Launch complies with the GDPR when conducting business with individuals in EU nations. We ensure personal information is collected, handled, and stored lawfully, regardless of how the data is stored.

GDPR Principles:

Fair and lawful processing

Collected for legitimate purposes

Adequate and relevant

Accurate and updated

Kept only as long as necessary

Processed in accordance with data subject rights

Securely protected

Not transferred outside the EEA without adequate protection

1. Policy Statement We take data protection seriously, recognizing the importance of maintaining trust with those who share their personal information with us.

2. About This Policy This policy outlines how we process personal data and may be amended at any time. Questions should be directed to our Data Protection Officer at: [email protected].

3. What is Personal Data? Personal data is any information that identifies a living person. It includes names, addresses, emails, IP addresses, and more. Processing covers collecting, storing, disclosing, destroying, or using data in any way.

4. Data Protection Principles We ensure all personal data is:

Processed lawfully and transparently

Collected for specific, legitimate purposes

Adequate, relevant, and limited

Accurate and updated

Stored no longer than necessary

Secure from unauthorized access or processing

Transferred only with safeguards if outside the EEA

5. Fair and Lawful Processing We process data only for lawful purposes such as consent, contractual necessity, or legal compliance.

Collection of Information We collect:

User-provided info (name, email, address, phone, etc.)

Automatically gathered data (device info, cookies, interactions, session data)

Use of Information We use data to:

Deliver services

Enhance user experience

Improve our platform

Inform future content and offerings

6. Processing for Limited Purposes We process data only for purposes outlined at the time of collection or as legally permitted.

7. Notifying Individuals We provide clear notices about:

Why we collect data

Legal basis for processing

Data recipients

Transfers outside the EEA

Storage duration

Rights of the individual

8. Adequate, Relevant, and Non-Excessive Processing We only collect what we need for clearly defined purposes.

9. Accurate Data We keep personal data accurate and updated. Inaccurate data will be corrected or deleted.

10. Timely Processing We retain data only as long as necessary and securely delete it afterward.

11. Data Subject Rights Individuals have rights to:

Confirm whether we process their data

Access their data

Request correction, erasure, or restriction

Object to processing

Lodge a complaint

Request data portability

Not be subject to automated decision-making

12. Data Security We maintain:

Confidentiality (access limited to authorized staff)

Integrity (accurate and purposeful data)

Availability (accessible when needed by authorized users)

Security Procedures Include:

Locked desks and secure access

Data minimization

Encryption and pseudonymization

Secure data disposal

Monitor privacy on unattended devices

Transferring Data Outside the EEA We transfer data outside the EEA only if:

The destination ensures adequate protection

The subject has given consent

It’s required for contract performance or legal compliance

14. Disclosure and Sharing of Data We may share data within our group and with third-party partners under strict data handling policies.

15. Subject Access Requests Users can request to view or manage their personal data by contacting: [email protected].

16. Changes to This Policy We may update this policy. If we make material changes, we will notify users via email or announcements on our website.

For questions or data protection inquiries, contact: Gibson Aust
Data Protection Officer
[email protected]

LOCAL LAUNCH TERMS AND CONDITIONS

Terms and Conditions

Effective Date: June 2, 2025

Welcome to Local Launch. By accessing or using our services, you agree to the following terms and conditions (“Terms”) set forth by Local Launch, a web design agency fully owned by Gibson Aust.

Please read these Terms carefully. By booking a meeting, submitting payment, or continuing to use our website and services, you acknowledge and accept all terms outlined below.

1. Use of Cookies and Third-Party Tracking

Local Launch uses third-party cookies and similar tracking technologies (such as Meta Pixel, Google Analytics, and others) for the purpose of marketing, advertising, and retargeting. By using our website, you consent to the collection and use of your data by these third-party services as described in their respective privacy policies.

2. Meeting Booking and Fees

To schedule a consultation with Local Launch, a one-time refundable booking fee of $57 is required.

This fee secures your appointment and will be refunded only under the following conditions:

You attend the scheduled meeting and decide not to move forward with our services.

You request the refund and allow up to 30 calendar days for the funds to be returned to your original payment method.

3. No-Show Policy

If you fail to attend your scheduled meeting without 24-hour prior notice:

The $57 booking fee becomes non-refundable.

A $100 no-show fee will be automatically charged to your payment method on file.

4. Refund Policy for Services Rendered

All payments made for design, marketing, development, or consulting services are final and non-refundable.

Local Launch does not offer any money-back guarantees for dissatisfaction after services have been delivered.

By completing payment, the client acknowledges they are purchasing professional time, expertise, and creative labor which cannot be returned.

5. No Legal Recourse After Service Delivery

By using Local Launch’s services, you waive the right to pursue chargebacks, legal claims, or court action regarding payments after services have been rendered.

All disputes, if any, must be resolved through direct communication with Local Launch.

6. Disclaimer of Results

Local Launch does not guarantee specific outcomes, business growth, revenue, or results of any kind from our services.

Any testimonials, case studies, or client results shown on our website or in marketing materials are exceptional and not representative of guaranteed results.

Your success depends on various factors including, but not limited to, your effort, market conditions, and external variables beyond our control.

7. Contact Policy

By providing your information today, you are giving consent for us or our partners, to contact you by mail, phone, text, or email using automated technology to the data provided, even if the phone number is present on a state or national Do Not Call list. We do not sell your personal information to other companies, and you can withdraw consent at any time. By submitting this form, you agree to our Privacy Policy and Terms of Service.

8. Contact Information

For questions or concerns about these Terms, please contact us at:

Local Launch

Owned by Gibson Aust

Email: [email protected]

Phone: 8019174904

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.